FAQs

DealerDoc services in all jurisdictions within the United States with the exception of Puerto Rico and US Virgin Island territories.

Our enterprise solution allows for unlimited accounts and user access managed through one or many users as requested.

Our system is updated daily as states are constantly changing their tax allocations and document requirements. We work closely with each state to be on the forefront of the most granular changes with laws and regulations.

Sometimes, this does happen. We strive to work with our carriers to give our customers the best possible options for transit. In the off chance when this happens, we assume responsibility for managing and gathering the necessary documents for lost titles and paperwork so that we can get the deal on track as soon as possible.

Yes, we offer options for hundreds of deal structures, which include Purchase and Lease transactions.

Yes, DealerDoc does support the partnership that some states have to reciprocate taxes and can automate the quote to support tax reciprocation between states.

DealerDoc supports a wide range of vehicles, including passenger cars, light trucks, motorcycles, commercial vehicles, RVs, and trailers. Our system is designed to handle various vehicle types to accommodate your dealership's diverse inventory.

DealerDoc stays updated with each state's Department of Motor Vehicles (DMV) regulations to ensure all titling and registration processes comply with state-specific requirements. Our partnerships with local and state DMV’s help make our automated system generate the necessary state-specific documents and fee calculations for accurate and compliant transaction.

Yes, DealerDoc can process titles for vehicles with existing liens. Our system allows for the inclusion of lienholder information and ensures that all necessary documentation is prepared to satisfy lien requirements.

DealerDoc employs robust security protocols to protect sensitive customer information. Our platform utilizes encryption and secure data storage to ensure that personal and financial details are handled with the highest level of security.

DealerDoc specializes in out-of-state titling and registration. Our system provides the necessary tools to process transactions across state lines, including accurate fee lookups and generation of state-specific documents required to complete DMV registrations.

Yes, DealerDoc offers comprehensive training for dealership staff. We provide online tutorials and customer support to ensure your team can effectively utilize our system for titling and registration processes.

DealerDoc has a dedicated support team to assist with any errors or discrepancies that may arise during the titling process. We work closely with dealerships to resolve issues promptly and ensure compliance with all regulatory requirements.